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This website provides information about Digital Garden Media’s general business, software, products, or services. If you have any questions about Digital Garden Media’s collection of your data please contact Digital Garden Media at [email protected]

Introduction

Any data collected through the digitalgardenmedia.com website including Personal Data, will only be used when you register, request information or a response from Digital Garden Media to better target you for further sales and marketing opportunities. Once collected, Personal Data will not be used for a different incompatible purpose without your consent. Digital Garden Media, 665 Hidden Valley Rd, Wilmington, NC 28409 is regarded as the Data Controller.

We take the protection of data privacy very seriously. All Personal Data collected through the website application will be treated as strictly confidential and will only be used as set out in this Privacy Notice. The applicable data protection laws shall be respected in full.

Therefore, please read this Privacy Notice thoroughly. If you disagree with the way Personal Data will be used, please do not use this Website or provide your Personal Data through the Website.

I.    Purpose of data collection

The main purposes of collecting Personal Data through the Website is for marketing and sales reasons. Separately we collect Personal Data for website security and maintenance.

II.    What Personal Data do we collect and process?

Personal Data means any information relating to an identified or identifiable natural person (i.e. living individual).  

We collect the following Personal Data through the Website:

  1. Your Personal Information
  2. We collect the following Personal Data from you: your first and last name, company, title, work email, country and your reason for contacting us.
  3. Browsing Information
  4. We additionally collect limited Personal Data connected with your use of the Website e.g. IP address, browser type, operating system, referring domains and exit links.

III.    What legal ground(s) do we rely on?

  1. Where Personal Data is provided by you through the Website, we will obtain your explicit consent. Please note that you can withdraw or revoke your consent to our use of your Personal Data at any time. You always have a choice concerning whether or not you provide Personal Data.
  2. The use of the Personal Data is further necessary for the purposes of Digital Garden Media’s legitimate interest   
    1. in improving our services, so we can better understand your needs and expectations and therefore improve our services to you;
    2. to prevent fraud and to ensure that the use of our web services is complete and without fraudulent behavior;
    3. to ensure the security of our services and to ensure that our offerings are technically secure and functioning properly;

IV.    With whom do we share Personal Data?

We will share your Personal Data with employees of Digital Garden Media, including Sales, Marketing, IT and Operations Teams in order to create marketing campaigns and other efforts.

We will not disclose your Personal Data to anyone else under any circumstances except as otherwise stated in this Privacy Notice, to successors in title to our business, to establish, exercise or defend our rights, or where required by law.  

V.    Who is processing the Personal Data?

Employees of Digital Garden Media (from Sales, Marketing, IT and Operations) are processing your data. Employees of Digital Garden Media consulting services are helping with the data storage. Any processing of your Personal Data by these employees is in accordance with our instructions.

If the services of third parties for the technical maintenance, administration or processing of data are required, the Personal Data will be accessed by these parties only to the extent that is required to ensure a smooth and secure technical handling of the Website and in compliance with applicable law, including with respect to data confidentiality, privacy and security.

VI.    Viewing, Editing, Updating or Deletion of your Personal Data:

Please contact [email protected] if you want to see any Personal Data stored about you in our records. We will honor your legal right to view your Personal Data in accordance with applicable privacy law. If you think that any of the Personal Data collected through the Website is incorrect, confusing or incomplete, please contact [email protected] You may also ask us to erase, restrict or port your Personal Data and you may tell us if you object to our use of your Personal Data. Personal Data will be stored by us in accordance with our applicable data retention requirements and corporate policies.

VII.    Data Security

We use a variety of methods, such as firewalls, intrusion detection software and manual security procedures, to secure your data against loss or damage and to help protect the accuracy and security of Personal Data and to prevent unauthorized access or improper use. If you think that the Website or any Personal Data is not secure or that there has been unauthorized access to the Website or your Personal Data, please contact [email protected] immediately.

VIII.    Confidentiality

Please note that we treat Personal Data as strictly confidential.

IX.    Data Transfers

Your Personal Data is transferred to the US which is not considered to have the same level of data protection as in the EU. However, we ensure all data transfers comply with applicable legal requirements. Should you wish to know more about how data is protected or wish to request a copy of the contractual protections please contact [email protected]

X.    Use of cookies or other tracking technology

A cookie is a small file which is placed on your computer’s hard drive. If you choose to accept cookies, the file is added and the cookie helps to analyse web traffic or lets us know when you visit a particular site. Cookies further allow us to respond to you as an individual and we can tailor our operations to your needs, likes and dislikes by gathering and remembering information about your preferences when you return to our site and for logged-in users to maintain the session and remember table filters. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

XI.    Use of Google’s reCAPTCHA

This site implements Google’s reCAPTCHA v3 in the contact form to prevent spam from coming through. Your use, should you choose to do so, is subject to Google’s Privacy Policy and Terms of Use.

XII.    Notification of changes

Should we wish to change this Privacy Notice, if you have already provided Personal Data through this Website, we will contact you to inform you of the new Privacy Notice and, in some circumstances, we may need to obtain your consent to the changes. In other circumstances, any such changes to this Privacy Notice will be promptly communicated on this page and you should check back to see whether there are any changes. Continued use of the Website after a change in the Privacy Notice indicates your acknowledgement and acceptance of the use of Personal Data in accordance with the amended Privacy Notice.

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XIII.    Further Information

For further information on Digital Garden Media please visit our website digitalgardenmedia.com.

If you consider that we are not complying with this Privacy Notice or if you have any questions in relation to this Privacy Notice, please contact [email protected] You may also lodge a formal complaint with your competent data protection authority.